Kildrummy® News – January 2012
Posted on: January 31st, 2012 by

Welcome to the new Kildrummy website

Our new website contains all of the features you know, but we’ve also introduced several new experiences. Social sharing has been added allowing you to follow us on Linkedin, Facebook or Twitter. Additionally you’ll be able to read our latest news via an RSS feed.

We’ve added the ability to raise support tickets direct from our contact page, so if you’re unable, send us an email you’ll still be able to get in touch with us. We’ve also activated new live chat functionality, more details on this below.

Kildrummy will continue to add features as well as news to the website, so check back frequently.

New features and a makeover for Kildrummy Support

You will now be able to contact us through our new live chat feature. This feature can be crucial when you’re unable to access your email or call us directly. We hope this will enable you to get in touch with us more easily than before. It’s currently possible to access the chat feature from the Kildrummy.com Contact Us page and from a previously raised ticket on the Kildrummy support desk.

Support.kildrummy.com is now sporting a new look to match our new website. As before, you’ll be able to check on your current tickets as well as tickets that have been previously solved and to participate in our community forums.

Focus Groups

We have had requests from customers to reinstate our policy of holding frequent Focus Groups. A properly-constituted Focus Group is driven by our customers, and is intended to enable users to share experiences and techniques and learn from us and from each other. Kildrummy sales spiel is kept to an absolute minimum.

If your company would like to host a Kildrummy® Focus Group, or if you would like to participate in a Focus Group, please send a message to the Support desk and we’ll get right back to you.